State Farm® Insurance Agent Beau Brooks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diem Shaddrix
March 10, 2025
5
out of
5
rating by Diem Shaddrix
"Beau and his team always take such good care of me and make everything so easy! Can’t recommend enough."
Karon alldredge
February 13, 2025
5
out of
5
rating by Karon alldredge
"Nice people and great prices"
Myra Peterson
January 17, 2025
1
out of
5
rating by Myra Peterson
"I have been with State Farm for 50 years. I was disappointed with my conversation with Lauren. I brought in paperwork for damage to a roof and a leak. I just wanted to know if I had a claim. I felt the tone was condescending for even asking. I think I am going to look for another agent. David Presley was my agent for years and he was the best."
We responded:
"Myra, I am sorry for your frustration over your experience. I have reviewed your situation with my team and found that the cost to repair the damages from the leak did not cost more than where your deductible was set at when the leak occurred. The damages you described sounded like damages that we would have absolutely been covered by your policy. Because the cost to repair them wasn't more than your deductible, we wanted to provide a great service to you by recommending not filing a claim, in an effort to keep a claim off your record. For the questions you had on the separate issue, your roof, the documentation was from damages that occurred 7 years ago. You stated that you had already paid to replace your roof because it was "old". Lauren stated that she asked repeatedly to try and help you. But the response given by you was, “I just expect for ya’ll to pay for something since I’ve been a customer for so long.” I am happy to discuss the process, that I teach my team, with you further if you would like, because it seems to me that Lauren followed the steps in guiding customers through events like these, exactly how I coach/teach them every day. Sounds like there is a misunderstanding of what we were trying to accomplish, which I'd be happy to talk through with you if you would like to do so. Thank you, Myra"
Mark Woltjen
December 23, 2024
5
out of
5
rating by Mark Woltjen
"Hit by tornado on 5-8-2024. A nightmare. State farm claim process was over whelming. Jeanie Weaver (office mgr at Beau Brooks) was our savior. She KNOWS the system and saved us. Always got back to us with awesome follow up with the answer. Thanks Jeanie"
Robbie Elledge
December 19, 2024
5
out of
5
rating by Robbie Elledge
"The Beau Brooks team is the best ever. For the best quote on any kind of insurance talk to Miss Jeanie! SHES THE BEST!"
Nat Pruitt
December 19, 2024
5
out of
5
rating by Nat Pruitt
"Jeanie is amazing 10 out of 10 service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
grace elaina
December 19, 2024
5
out of
5
rating by grace elaina
"Jeanie is the best!!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Michele Atkinson
December 19, 2024
5
out of
5
rating by Michele Atkinson
"I love being able to call an office and a local person actually answers the phone and can answer a question! Jeanie at Beau Brooks State Farm is the absolute best customer service!!! Super knowledgeable!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
William Mahan
December 19, 2024
5
out of
5
rating by William Mahan
"Great experience when purchasing insurance from Jeanie. She spent time helping me choose the coverage that best fit my needs. I recommend her for all your insurance needs."
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Logan Pierce
December 19, 2024
5
out of
5
rating by Logan Pierce
"Great place with great people!!!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Julie Cochran
December 19, 2024
5
out of
5
rating by Julie Cochran
"The people at this insurance agency are top notch!! Lauren was the first one to help me after a death in my family. She is so helpful, knowledgeable, and kind. I’ve also talked with Wilson and Jeanie, and they are extremely helpful as well. If you want thorough and professional service, Beau Brooks, State Farm insurance agency is the place to go!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Jennifer Frost
December 19, 2024
5
out of
5
rating by Jennifer Frost
"Love this group! Cannot say enough wonderful things. Great customer service and knowledge!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Jamie Daly
December 19, 2024
5
out of
5
rating by Jamie Daly
"BEST IN THE BUSINESS"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Laura Curry
December 19, 2024
5
out of
5
rating by Laura Curry
"Lauren is exceptional with client communication!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Tim william
December 19, 2024
5
out of
5
rating by Tim william
"I’ve never heard the word No from Beau Brooks or his staff. Nobody has time for No. They always help. They always have the answer. And their answer is always Yes!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Christi Parker
May 17, 2024
1
out of
5
rating by Christi Parker
"The wife, who works in the office, is loud, disrespectful, and unprofessional as they come."
Ty Dutton
May 14, 2024
5
out of
5
rating by Ty Dutton
"I was pleased to have Wyatt Boyd help me save some money for better coverage. He was easy to deal with and was knowledgeable on helping save money. He wanted to find the best way to work with me on better coverage. Thank you for the amazing help Wyatt!"
We responded:
"Ty, thank you for taking the time to leave this review. Also, thank you for these kind words about Wyatt! I'll be sure to pass them along and make sure he gets this message. Thank you for letting me be your agent!"
Alex Willingham
May 14, 2024
5
out of
5
rating by Alex Willingham
"Wyatt is very helpful and super down to earth. Highly recommend!"
We responded:
"Alex, thank you for taking the time to leave this review... I'll also be sure to pass along this kind message to Wyatt!"
Emily Barksdale
May 14, 2024
5
out of
5
rating by Emily Barksdale
"Wyatt is kind and helpful and always there to help if we need help or assistance with our policies."
We responded:
"Emily, thank you so much for taking the time to leave this review! I'll make sure Wyatt gets this message as well. Thank you for letting me be your agent!"
Blair Calvert
May 14, 2024
5
out of
5
rating by Blair Calvert
"We have had a wonderful experience getting our insurance from State Farm and I highly recommend going with them. We have been helped by Wyatt Boyd from the beginning and he’s been wonderful to work and communicate with. Always very helpful for whatever needs or questions we may have."
We responded:
"Blair... Thank you for taking time out of your day to leave us this review. I'll also be sure that Wyatt receives this kind message. Thank you for letting me be your agent!"
Bennett Scott
May 7, 2024
5
out of
5
rating by Bennett Scott
"Beau and his team are such a pleasure to work with. Policy changes or claims are very simple and without undue stress. We would highly recommend Beau and his team to any and everyone!!"
We responded:
"Thank you so much for the kind words and taking the time out of your day to leave this review. Thank you for letting me be your Agent!"
Caleb Daniels
May 3, 2024
5
out of
5
rating by Caleb Daniels
"I’ve had a great experience getting my insurance from this office and I highly recommend going with them. I’ve been helped by Wyatt Boyd since I’ve come to State Farm and he’s been wonderful to work with. Always very helpful for whatever needs I have"
Nathan Pope
May 2, 2024
5
out of
5
rating by Nathan Pope
"Wyatt Boyd has been a huge help to me! He is a great communicator and he cares for his clients like family. I recommend Wyatt and his team!"
We responded:
"Thank you for taking the time to give us your feedback! Wyatt truly does have a genuine care when helping customers navigate through their insurance decisions, and in claim situations. I'm glad you felt that genuine care from the customers point of view. Thank you for letting me be your agent, Nathan!"
Kim Biltz
May 1, 2024
5
out of
5
rating by Kim Biltz
"Beau has integrity and honesty which is refreshing in an insurance agent."
We responded:
"Thank you for taking the time to leave this review, Kim. I appreciate your trust in myself, and my entire team!"
Vannessa Cole
January 29, 2024
5
out of
5
rating by Vannessa Cole
"I cannot recommend Beau and his team highly enough! From the moment we reached out for assistance, they were attentive, knowledgeable, and went above and beyond to ensure that I had the right insurance coverage for my family’s needs. Not only did Beau take the time to explain different policy options to us in a clear and way, but they also provided valuable insights and recommendations that helped us make an informed decision. Their professionalism and dedication to customer satisfaction were truly impressive!"
We responded:
"Thank you Vannessa! We love helping our customers. We're so glad your family is a part of our State Farm family!"