Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Margaret Vann

Margaret Vann

March 28, 2025

5  out of  5
rating by Margaret Vann
"I called and immediately folks were working for me and on my timeline. Quotes and questions were taken care of in a timely manner. I look forward to many years with State Farm."
Profile photo of Destiny Carter

Destiny Carter

March 21, 2025

5  out of  5
rating by Destiny Carter
"Chuck (Charles) was great to work with! Patient and answered all of my questions."
Profile photo of Diem Shaddrix

Diem Shaddrix

March 10, 2025

5  out of  5
rating by Diem Shaddrix
"Beau and his team always take such good care of me and make everything so easy! Can’t recommend enough."
Profile photo of Karon alldredge

Karon alldredge

February 13, 2025

5  out of  5
rating by Karon alldredge
"Nice people and great prices"
Profile photo of Myra Peterson

Myra Peterson

January 17, 2025

1  out of  5
rating by Myra Peterson
"I have been with State Farm for 50 years. I was disappointed with my conversation with Lauren. I brought in paperwork for damage to a roof and a leak. I just wanted to know if I had a claim. I felt the tone was condescending for even asking. I think I am going to look for another agent. David Presley was my agent for years and he was the best."
We responded:
"Myra, I am sorry for your frustration over your experience. I have reviewed your situation with my team and found that the cost to repair the damages from the leak did not cost more than where your deductible was set at when the leak occurred. The damages you described sounded like damages that we would have absolutely been covered by your policy. Because the cost to repair them wasn't more than your deductible, we wanted to provide a great service to you by recommending not filing a claim, in an effort to keep a claim off your record. For the questions you had on the separate issue, your roof, the documentation was from damages that occurred 7 years ago. You stated that you had already paid to replace your roof because it was "old". Lauren stated that she asked repeatedly to try and help you. But the response given by you was, “I just expect for ya’ll to pay for something since I’ve been a customer for so long.” I am happy to discuss the process, that I teach my team, with you further if you would like, because it seems to me that Lauren followed the steps in guiding customers through events like these, exactly how I coach/teach them every day. Sounds like there is a misunderstanding of what we were trying to accomplish, which I'd be happy to talk through with you if you would like to do so. Thank you, Myra"
Profile photo of Mark Woltjen

Mark Woltjen

December 23, 2024

5  out of  5
rating by Mark Woltjen
"Hit by tornado on 5-8-2024. A nightmare. State farm claim process was over whelming. Jeanie Weaver (office mgr at Beau Brooks) was our savior. She KNOWS the system and saved us. Always got back to us with awesome follow up with the answer. Thanks Jeanie"
Profile photo of Robbie Elledge

Robbie Elledge

December 19, 2024

5  out of  5
rating by Robbie Elledge
"The Beau Brooks team is the best ever. For the best quote on any kind of insurance talk to Miss Jeanie! SHES THE BEST!"
Profile photo of Nat Pruitt

Nat Pruitt

December 19, 2024

5  out of  5
rating by Nat Pruitt
"Jeanie is amazing 10 out of 10 service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Profile photo of grace elaina

grace elaina

December 19, 2024

5  out of  5
rating by grace elaina
"Jeanie is the best!!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Profile photo of Michele Atkinson

Michele Atkinson

December 19, 2024

5  out of  5
rating by Michele Atkinson
"I love being able to call an office and a local person actually answers the phone and can answer a question! Jeanie at Beau Brooks State Farm is the absolute best customer service!!! Super knowledgeable!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Profile photo of William Mahan

William Mahan

December 19, 2024

5  out of  5
rating by William Mahan
"Great experience when purchasing insurance from Jeanie. She spent time helping me choose the coverage that best fit my needs. I recommend her for all your insurance needs."
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Profile photo of Logan Pierce

Logan Pierce

December 19, 2024

5  out of  5
rating by Logan Pierce
"Great place with great people!!!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Profile photo of Julie Cochran

Julie Cochran

December 19, 2024

5  out of  5
rating by Julie Cochran
"The people at this insurance agency are top notch!! Lauren was the first one to help me after a death in my family. She is so helpful, knowledgeable, and kind. I’ve also talked with Wilson and Jeanie, and they are extremely helpful as well. If you want thorough and professional service, Beau Brooks, State Farm insurance agency is the place to go!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Profile photo of Jennifer Frost

Jennifer Frost

December 19, 2024

5  out of  5
rating by Jennifer Frost
"Love this group! Cannot say enough wonderful things. Great customer service and knowledge!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Profile photo of Jamie Daly

Jamie Daly

December 19, 2024

5  out of  5
rating by Jamie Daly
"BEST IN THE BUSINESS"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Profile photo of Laura Curry

Laura Curry

December 19, 2024

5  out of  5
rating by Laura Curry
"Lauren is exceptional with client communication!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Profile photo of Tim william

Tim william

December 19, 2024

5  out of  5
rating by Tim william
"I’ve never heard the word No from Beau Brooks or his staff. Nobody has time for No. They always help. They always have the answer. And their answer is always Yes!"
We responded:
"Thank you for taking the time to review our State Farm Team! We’re thrilled to know you had a positive experience with us. Thank you for allowing us to serve you as your State Farm Agency!"
Profile photo of Christi Parker

Christi Parker

May 17, 2024

1  out of  5
rating by Christi Parker
"The wife, who works in the office, is loud, disrespectful, and unprofessional as they come."
Profile photo of Ty Dutton

Ty Dutton

May 14, 2024

5  out of  5
rating by Ty Dutton
"I was pleased to have Wyatt Boyd help me save some money for better coverage. He was easy to deal with and was knowledgeable on helping save money. He wanted to find the best way to work with me on better coverage. Thank you for the amazing help Wyatt!"
We responded:
"Ty, thank you for taking the time to leave this review. Also, thank you for these kind words about Wyatt! I'll be sure to pass them along and make sure he gets this message. Thank you for letting me be your agent!"
Profile photo of Alex Willingham

Alex Willingham

May 14, 2024

5  out of  5
rating by Alex Willingham
"Wyatt is very helpful and super down to earth. Highly recommend!"
We responded:
"Alex, thank you for taking the time to leave this review... I'll also be sure to pass along this kind message to Wyatt!"
Profile photo of Emily Barksdale

Emily Barksdale

May 14, 2024

5  out of  5
rating by Emily Barksdale
"Wyatt is kind and helpful and always there to help if we need help or assistance with our policies."
We responded:
"Emily, thank you so much for taking the time to leave this review! I'll make sure Wyatt gets this message as well. Thank you for letting me be your agent!"
Profile photo of Blair Calvert

Blair Calvert

May 14, 2024

5  out of  5
rating by Blair Calvert
"We have had a wonderful experience getting our insurance from State Farm and I highly recommend going with them. We have been helped by Wyatt Boyd from the beginning and he’s been wonderful to work and communicate with. Always very helpful for whatever needs or questions we may have."
We responded:
"Blair... Thank you for taking time out of your day to leave us this review. I'll also be sure that Wyatt receives this kind message. Thank you for letting me be your agent!"
Profile photo of Bennett Scott

Bennett Scott

May 7, 2024

5  out of  5
rating by Bennett Scott
"Beau and his team are such a pleasure to work with. Policy changes or claims are very simple and without undue stress. We would highly recommend Beau and his team to any and everyone!!"
We responded:
"Thank you so much for the kind words and taking the time out of your day to leave this review. Thank you for letting me be your Agent!"
Profile photo of Caleb Daniels

Caleb Daniels

May 3, 2024

5  out of  5
rating by Caleb Daniels
"I’ve had a great experience getting my insurance from this office and I highly recommend going with them. I’ve been helped by Wyatt Boyd since I’ve come to State Farm and he’s been wonderful to work with. Always very helpful for whatever needs I have"
Profile photo of Nathan Pope

Nathan Pope

May 2, 2024

5  out of  5
rating by Nathan Pope
"Wyatt Boyd has been a huge help to me! He is a great communicator and he cares for his clients like family. I recommend Wyatt and his team!"
We responded:
"Thank you for taking the time to give us your feedback! Wyatt truly does have a genuine care when helping customers navigate through their insurance decisions, and in claim situations. I'm glad you felt that genuine care from the customers point of view. Thank you for letting me be your agent, Nathan!"